Premium Trading And Logistics (Pvt) Ltd was established in 2004 to offer Customs Clearing and Forwarding services to compliment the logistics solutions already offered by Prudential Shipping.
The company provides trading and logistics support to Prudential Shipping and its clients. Premium Trading And Logistics (Pvt) Ltd is a registered Customs House Agents in Sri Lanka under Sri Lanka Customs and Sri Lanka Ports Authority.
We offer a wide range of logistics and related services, including sale and hire of empty containers, converted containers, cargo handling & transportation, paper base packaging and other related services to fill any gaps in logistics chains. We also offer expert services including Freight Forwarding, NVOCC Handling, Customs House Clearing, BOI Documentation, Customs Bonding and Personal Effects (Packing & Handling) as well as acting as Indenting Agents for few selected clients in Petroleum and Fertilizer other sectors.
The company engages in providing trading and logistical services support for Prudential Shipping and its clients. Logistical planning, coordination and tracking, together with the expertise available to the company, helps customers get their goods to where they are needed without delay and without problems. Premium Trading And Logistics (Pvt) Ltd is a registered Customs House Agents in Sri Lanka under Sri Lanka Customs and Sri Lanka Ports Authority.
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People – We believe that it is our people who make us the best. The team at Premium steers the ship through outbound rough seas of challenges and anchors it safely in calm waters by utilizing their expertise combined with commitment. Hence, we believe in developing individual team members which subsequently motivates them to constantly deliver their best and contribute to the growth and betterment of Premium Trading And Logistics.
Accountability – At Premium we are an “Action Team”. We strive to deliver what we promise. We accentuate the accountability of the services and solutions we offer. Hence, all clients enjoy the timely service of our experts.
Proactive – Innovation and technology growth in all sectors has led clients to search for tailor-made solutions to suit their defined needs. Hence at Premium Trading we always look to build our services on this factor – pro-active solutions.
Communication – Timely communication between the Client and Team of Premium is the key element and foundation of our success in our industry. Immediate responses to queries, imparting of vital detailed information and presenting it with professionalism has kept us ashore as a pioneer in this sector.
At any given moment of time, the team at Premium Trading And Logistics undertake work that allows the distribution of diversified trading and logistic services with safety, efficiency and reliability.
The multi-functional trading and logistic teams at the heart of our operations are fully responsible for the day-to-day operations of our fleet, with each team focused on a dedicated Client’s requirements.
Competence Management
Another key component of our operational approach is our commitment to continuous professional development. We believe our employees are our greatest asset and our competence management system is vital to develop leaders, ensure employee retention, customer confidence and, ultimately, industry leadership.
Communication
Timely communication between the Client and Team at Premium is the key element and foundation of our success in our industry. Immediate response to queries, imparting of vital detailed information and presenting it with professionalism has kept us ahead of our competitors as a pioneer in this sector.
Standard and Policy Groups
Our Central, Standard and Policy groups act as centres of excellence. Their expertise is focused not only on ensuring compliance, but also on continuously improving our performance and developing innovative projects and programmes for every aspect of our operations – health, safety, security, environment and quality, IT, legal, insurance, finance and corporate services. Our standard and policy groups focus their efforts on helping Premium teams achieve both excellence and industry leadership – with every client and in every service.
At Premium Trading And Logistics, we are committed to offering high-end solutions integrated with timely communication and expert services. Our success in our sector is driven by a pledge to a commitment to excellence in the solutions we provide.
The credo we follow mirrors our commitment in all spheres of excellent customer care coupled with asset management, knowledge sharing and financial management.
We take our responsibilities seriously.
At Premium, safety and environmental leadership are our highest priority. We are committed to the safeguarding of our people, clients and cargoes, as well as protecting the environment, and we never compromise. Perhaps more than any other, that value is what defines the Premium difference. Here, we define how we uphold – and continuously aim to exceed – the industry’s highest standards.
Customer Service
Every year we perform thousands of loading and un-loading, CNF – operations that involve highly specialized equipment and many crucial tasks. How do we do it? The success of each transaction comes down to one simple idea: the drive for first-class service.
The effort of our people to daily deliver this commitment is facilitated by a range of specialised customer service programmes and systems. The intricate details of trading and logistic planning are managed dynamically in our management system. Here, we integrate and access all key commercial, team and logistic related activities – utilization, scheduling, trading, fixing and post-fixture operations and related accounting functions. Key benefits of these features are that delays are minimized, enabling us to meet or exceed customer scheduling expectations.
Premium Trading employees learn the competencies of first-class customer service in a training programme known as “Caring for Customers and Colleagues”. Communication, courtesy and care for customers – skills that determine customer satisfaction are taught and mastered.
Our customer relationship management system, providing real time information, also enables staff to respond optimally to customer needs.
Knowledge Sharing
Collectively, the people at Premium possess many, many years of operational experience. With this experience comes a vast pool of mission-critical knowledge that ultimately determines the Premium difference in our industry.
We invest a great deal in many different ways to ensure that knowledge is shared and developed. We consider our business connections very seriously with an emphasis on superior cost effective, efficient, timely services to ensure our staff all work for the client benefit.
We encourage our people, empowering them to express actionable new ideas outside the regular organisation structure, and our Knowledge Pools function as company-wide forums to discuss, incubate – and ultimately incorporate – new concepts, procedures and practices.
Employee surveys enable us to gauge - on a global basis - the response of our staff to all operational aspects and working conditions. Results help us determine approaches that work best, as we strive to become the premier provider of trading and logistic services in our industry.
We have defined our quality policy in line with the client’s specific needs and to safeguard and secure his interests and investments.
We consider the global standards, appropriate conformity and our own conceptualized quality assurance.
We do not compromise at any stage of the supply chain and make sure that every person working within the organization appreciates and understands the importance of quality as an element of development in every sphere, thereby improving the overall performance and productivity levels of the organization.
We encourage the implementation of quality circles where interactive participation uplifts our quality assurance standards.
“Quality is embedded within the organization’s culture which makes it an integral part of the administration operations and services we provide.”
We believe the most important asset of our organization is the human capital we have invested in as we believe no organization can ever reach excellence through emerging opportunities without people.
We consider it our responsibility to safeguard and protect this valuable resource. To achieve this we have identified each element of HSSE Best Practices and we continue to expand these values by refining the processes which guide of existing management practices.
Health, Safety, Security & the working environment are the foundations under which we operate and these are communicated to our employees
These efforts are reaffirmed by providing appropriate training in various disciplines.
Our “research and development” employee handbook provides adequate knowledge in an easy to “read and understand” format.
Critical evaluation systems are in place and are concurrently reviewed, appraised and appropriate corrective measures taken to maintain consistency in quality and implementation of the processes.
In order to compliment the services offered by Prudential Shipping and with the clear vision of servicing customers better with a total logistics solution,
Premium Trading And Logistics (Pvt) Ltd; began its journey in 2004 to offer custom clearing and forwarding services and today is a complete provider of problem free services in Haulage, Project Logistics, Warehousing, Total Logistics Solutions, Trading, Freight forwarding & NVOCC operations.
In its journey towards the heights of excellence, Premium developed a unique formula harnessing and integrating acquired resources.
It has invested in its employees, new technologies, innovation and value- added services for its customers, together with knowledge sharing, asset management and financial management enabling Premium Trading And Logistics to expand its existing solutions and find new ways to service their customers such as with supply chain modeling, network optimization and other value added strategies.
Throughout long years from history, Premium nurtured employees, many of whom lead operations across the country and gained business knowledge to understand the customer requirements in order to deliver world class results, “Beyond Just Logistics”